Returns & Exchanges:
Does Cook Bold Food accept returns?
We do not. All sales are final.
What happens if the item(s) I’ve received are faulty/incorrect/damaged/missing?
Every so often mistakes do happen, but we do our best to fix them and correct any issues you may have. If you have noticed that we have made a mistake with your order, please email firstname.lastname@example.org and we will look into it. Please include your order order # at all times when e-mailing customer services.
Do I have to pay shipping for my return item(s)?
In the case of faulty/incorrect/damaged items, then we will cover for the return shipping charges.
What is the Cook Bold Food shipping process?
All Cook Bold Food purchases will be shipped via priority mail. Please allow 7-10 business days for the order to be processed and completed. During peak holiday shipping times, please allow 10-14 days for shipping to be completed.
If any item you may purchase is on back order, you will be notified via email when it is back in stock and please allow 7-10 business days after that notification to receive your item(s).
What about taxes?
By State and Federal Laws we are required to charge sales tax and shipping charges on all products shipped to Massachusetts.
If you have questions, please feel free to contact us at:
Cook Bold Food
50 Essex St
Lynn, MA 01902